You want to report a claim? Then please use the app or write us a mail to:

[email protected]

If you need to send us something via post, then please use the following address:

ONE Insurance AG, Industriestrasse 15, 12099 Berlin

Customer Service

Please use the following e-mail address to contact our customer service:

[email protected]


Are you interested in contacting our Marketing department in terms of collaborations, partnerships, ideas & movie quotes, we are always available at:

[email protected]


Are you are journalist and have questions about ONE or searching for picture of ONE to use. Our Team will gladly help and assist you:

[email protected]


Are you a broker and would like to find out more about ONE? Just get in touch with us via the following email and we will provide all the relevant information:

[email protected]

030 31192632


Feedback? This is one of our favourite things! Your feedback is used to improve ONE for yourself and for those who have thought the same, because: Great Minds think alike. Please get in touch with us at:

[email protected]

Im Falle von Beschwerden wenden Sie sich bitte an

ONE Versicherung AG

Aeulestrasse 56

FL-9490 Vaduz

0800 01 70 000

+49 (0) 30 31198286 (Unsere Deutsche Service Nummer)

[email protected]

Finanzmarktaufsicht FMA

Postfach 279

FL-9490 Vaduz

00 423 236 73 73

[email protected]

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